Terms of service
Ticket sale
Folkehuset Absalon sells event tickets for events via Ticketbutler.
Ticketbutler charges an administration fee for every ticket sale. This fee is added to the ticket price and will not be refunded upon cancellation.
If you have technical problems related to ticket sales, write to hello@ticketbutler.io.
Cancellation
There is no right of cancellation on tickets and we do not refund purchased tickets. It’s not possible to change dates.
If Absalon cancels an event, the ticket price, excluding the fee, will automatically be refunded to the buyer. It may take up to a week before the money is returned to your account.
Reimbursement
If a reimbursement has been agreed upon, you must send your full name and your bank details to info@absaloncph.dk. Then we will transfer the agreed amount.
It may take up to a week before the money is returned to your account.
Complaints
If you want to complain about something, please write to us at info@absaloncph.dk.